Legal
Terms of Service
Last updated: February 6, 2026
1. Agreement to Terms
By accessing or using the services provided by Mira Outbound ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use our services.
2. Description of Services
Mira Outbound provides AI-powered lead generation services, including prospect research, personalized email outreach, multi-channel follow-up, and appointment booking. Our services are designed for business-to-business (B2B) use only.
3. Client Responsibilities
As a client, you agree to provide accurate information about your business, products, and target audience; ensure that the products or services you are promoting are lawful; not use our services for illegal, deceptive, or prohibited purposes; respond to booked meetings in a timely manner; and provide feedback on prospect quality to enable optimization.
4. Prohibited Uses
You may not use our services to send unsolicited outreach that violates CAN-SPAM, GDPR, CASL, or other applicable laws; promote illegal products or activities; harass, threaten, or deceive recipients; impersonate another person or entity; or target individuals who have opted out.
5. Billing and Payment
Services are billed monthly in advance for subscription plans, or per qualified meeting for performance-based arrangements. Payment is due within 30 days of invoice. We reserve the right to suspend services for overdue accounts. All fees are non-refundable unless otherwise specified.
6. Definition of Qualified Meeting
For performance-based pricing, a "qualified meeting" is a scheduled and confirmed appointment with a prospect matching the agreed-upon ideal customer profile who attends the meeting. Specific criteria will be established during onboarding.
7. Service Levels and Disclaimers
Lead generation outcomes depend on market conditions, product-market fit, and prospect responsiveness. We do not guarantee specific numbers of meetings, response rates, or revenue outcomes. Services are provided "as is" without warranties of any kind.
8. Intellectual Property
Outreach templates, sequences, and strategies are proprietary to Mira Outbound. Client-provided materials remain the property of the client. Prospect data may not be exported without written permission.
9. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive business information shared during the engagement. This obligation survives termination for two years.
10. Termination
Either party may terminate with 30 days written notice. Upon termination, all outreach ceases and a final report is provided. Prepaid fees are non-refundable. We may terminate immediately for violations of these terms.
11. Limitation of Liability
To the maximum extent permitted by law, Mira Outbound shall not be liable for indirect, incidental, special, consequential, or punitive damages. Total liability shall not exceed fees paid in the three months preceding the claim.
12. Indemnification
You agree to indemnify and hold harmless Mira Outbound from any claims arising from your use of our services, violation of these terms, or violation of third-party rights.
13. Governing Law
These terms are governed by the laws of the State of California. Disputes shall be resolved in the courts of San Francisco County, California.
14. Changes to Terms
We may modify these terms at any time. Active clients will be notified of material changes via email. Continued use constitutes acceptance.
15. Contact
Questions about these Terms should be directed to hello@miraoutbound.com.